Frequently Asked Questions (FAQ)

Welcome to the Samsaa Pet Products FAQ page! Here, you’ll find answers to common questions about our pet grooming products, shipping, returns, and more.

What types of pet products do you offer?

We offer a wide range of high-quality pet products,
including pet collars, leashes, grooming tools, toys and more for dogs, cats,
and other small pets.

Do you ship to all locations in Denmark?

Yes! We deliver to all regions in Denmark, including major
cities like Copenhagen, Aarhus, Odense, and Aalborg.

How long does shipping take?

Shipping times vary depending on the supplier. Typically,
orders take 7-15 business days to arrive. You’ll receive a tracking number once
your order has been shipped.

How much does shipping cost?

We offer free shipping on all orders only in Denmark.

What is your return and refund policy?

We offer a 30-day return policy. If you receive a damaged or
incorrect product, please contact our customer support within 7 days of
delivery, and we will arrange a replacement or refund.

How can I contact customer support?

You can reach us through our contact form on the website, or
via live chat during business hours.